After-sales Service
- Free replacement within two years: if the buyer has any problems within two years after receiving the goods, they can replace them with a new one free of charge after confirmation by the staff.
- We provide warranty service: our goods are 100% original and offer an two-year warranty.
The terms and conditions of a two years free replacement guarantee
- Coverage period: The guarantee typically covers a period of one year from the date of purchase.
- Manufacturing defects: The guarantee covers defects in materials or workmanship that occur during normal use of the product.
- Proper use and maintenance: The guarantee may require that the product is used and maintained according to the manufacturer's instructions. Any damage caused by misuse or improper maintenance may not be covered.
- Original purchaser: The guarantee usually applies only to the original purchaser and is not transferable.
- Proof of purchase: The purchaser may need to provide proof of purchase, such as a receipt or invoice, to claim a replacement.
- Replacement process: The guarantee may specify how to claim a replacement, such as contacting the manufacturer or seller, providing a description of the issue, and returning the product.
- Exclusions: The guarantee may not cover damage caused by accidents, abuse, misuse, or modifications to the product.
- Limitations: The guarantee may limit the number of replacements or the value of replacements that can be claimed within the one-year period.
It's important to read the terms and conditions of the guarantee carefully to ensure that you understand what is and isn't covered, and how to claim a replacement if needed.
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